You can initiate a return for new and unopened items within 7 days of delivery for a refund or exchange.
Returned items must be in their original condition, unworn and unwashed with tags still attached and original package. All shipping cost for returned goods will be your responsibility.
It is your responsibility to retain copies of all tracking information and to ensure that the returned goods arrive at Field of Ponies.
To arrange a return please contact shop@fieldofponies.com
Remember to:
-Include the name of the item you want to return and the order number.
-Add a description of the item you would like to return and the reason.
-Contact us within 7 business days of receiving your item.